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Knowledge Center

Get More Renters. Work Less.


4 Questions about "Reviews"

I got a bad review about the cleanliness of my house. What should I do?

One of my guests complained online that my vacation rental was dirty. How should I respond?


How do I get more reviews for my vacation rental?

I need more reviews for my rental in order to gain more credibility and rank higher on searches.


I got my first negative review! How should I respond?

I got a negative review online from a guest and I'm not sure what I should do to respond or if I should respond.


How important are reviews for my vacation rental?

Some of my competitors have reviews and some do not. I'm pretty new to renting my home, how important are they?