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Booking Commission

FREE *

Available for the following plans:

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* This App has In-App Purchases - Details

Integration Overview

MyVR is happy to offer “channel management” for the HomeAway family of listing sites to professional property managers. Channel management with HomeAway works very differently for clients with fewer than 5 listings compared with those with 5 or more. If you will have fewer than 5 listings, please learn more about that application here instead.

Whether you are starting from scratch or have already purchased listings from HomeAway, you can have the MyVR software manage your HomeAway listings in order to save you time, improve your conversion with renters, and reduce the risk of costly errors (like double-bookings). Please review this entire education section so you can understand how it works, if it’s right for you, and how to get started.

With this integration, we are currently able to able to offer management of both subscription and pay-per-booking listings.
Next: How it Works

How it Works

When you have successfully installed this application and completed the integration, MyVR will populate your listings for you through our direct integration with HomeAway’s databases, which saves you the time and hassle of updating multiple listing sites, while also ensuring your listings' information is up to date.

Because this integration allows you to route your inquiries and booking requests into your centralized MyVR inbox, you can apply MyVR’s powerful software tools on any business coming in from this channel -- such as inquiry autoresponders, our low credit card processing rates, and our automated renter communications.

Following is a summary of how certain aspects work via this integration:

Item Description
Listing Ownership Under this integration, you negotiate and purchase your listings directly from HomeAway. MyVR is happy to refer you to the right person at HomeAway if you need to purchase listings.
Listing Management The listings will reside in your own property manager account at HomeAway, but the listings will be populated by the data in your MyVR account. Once you initiate listing population from MyVR, your MyVR data will overwrite whatever is in your HomeAway account. Changes to your listing for items we populate (e.g. rates, descriptions, calendar updates) occur within MyVR’s software. You no longer make changes to those fields directly at the listing site, and any changes you make there will be overwritten by MyVR at the next sync.
Listing Purchases & Upgrades You can purchase new listings or upgrade existing ones directly with HomeAway. New listings purchased can be managed by MyVR, but you must provide MyVR the information for this listing within the channel management section in the MyVR software.
Listing Support Questions Questions about your listing are primarily handled by MyVR, but for certain items (to purchase/upgrade/cancel listings or modify online booking settings), you’ll need to contact HomeAway directly.
Renter Transactions & Bank Transfers Transactions are processed through your MyVR-integrated merchant account (and not by HomeAway) and the money is transferred to your bank account according to the normal process (within as few as 2 days in the U.S.).
Alerts & Notifications You can set up inquiry or booking request notifications via email and text from within your MyVR account.
Pay-Per-Booking Commissions

Bookings from HomeAway are subject to commissions when your listings are pay-per-booking as per your contractual agreement with HomeAway. Any pay-per-booking commissions are due to and payable directly to HomeAway (MyVR is not involved outside of providing the data to both you and HomeAway to facilitate the commission billing).

Subscription listings have no booking commissions, but pay-per-booking listings pay a percentage of the booking to HomeAway. Bookings originating on a HomeAway website (and thus subject to the HomeAway Traveler Fee) are typically subject to a 5% commission, and bookings originating outside of the HomeAway website (e.g. from your MyVR software on an inquiry from HomeAway) are typically subject to a 10% commission.

When you have pay-per-booking listings managed directly at HomeAway (and not through MyVR), you don’t receive your net proceeds from HomeAway until after the renter checks in for their stay. But when you have pay-per-booking listings managed via MyVR’s software, you receive the money up front (a few days after the renter pays), and then you are required to send commission payments to HomeAway periodically to stay current with them (per the financial relationship you set up directly with them).

When using MyVR or other software, the credit card fees are in addition to the booking commissions charged by HomeAway (whereas they are included within the pay-per-booking commissions when you manage those listings directly at HomeAway). That said, the commissionable amount is lower when you are managing listings through MyVR, as only the base rental amount is commissioned (vs rent plus fees when you manage directly at HomeAway). Bookings from HomeAway are subject to commissions according to your financial agreement with HomeAway.

Next: Listing Sync Details

Listing Sync Details

Information is pushed/pulled to/from your listing at different intervals, which depend upon the frequency offered by the channel partner. Following is a summary of the information that is synced between MyVR’s software and HomeAway listings via this integration:

Info Sync Method
Calendar HomeAway pulls from MyVR hourly.
Rates HomeAway pulls from MyVR nightly.
Property Data (photos, descriptions, etc) HomeAway pulls from MyVR nightly.
Reviews Reviews are accepted onto your listings as usual but currently there is no ability to push reviews to or from your software so they can be used in multiple places, and there is currently no way to reply to your reviews from the MyVR software (coming soon), but you can reply via the HomeAway interface.
Inquiries HomeAway pushes to MyVR in real-time.
“Book Now” Booking Requests HomeAway pushes to MyVR in real-time.
Conversion Reporting MyVR pushes to HomeAway in real-time to maximize your conversion rate metric for your Best Match ranking.
It is important that the information in your MyVR account meets HomeAway's requirements in order to minimize any errors during our syncing with them. The following Best Match guidelines from HomeAway are helpful to review to ensure your listing is optimized for renters. MyVR provides visibility into your listing's data population, showing you the syncing history of your listing and alerting you to any known issues when syncing to your properties' listings.
Next: Should I Integrate?

Should I Integrate?

The value one gets from channel management increases as you add more marketing channels or more properties, because the main benefit is automating a lot of manual work and reduction in errors, such as inaccurate calendars and double bookings. Many larger clients couldn’t survive without it, but many small clients also benefit greatly from the time savings and improved performance and professionalism.

It’s best to weigh the decision for yourself before adding channel management to your operations. To help you decide, following is a brief summary of the pros and cons for this channel, as they have been relayed to us by our customers:

PROS
  • Keep your rates, calendar, and property data synced across all channels automatically.
  • No longer manually update several calendars in several places.
  • All your inquiries and booking requests come into the centralized MyVR inbox, where you benefit from unlimited response templates, inquiry autoresponders, and more.
  • Manage your reservations from multiple channels in a centralized place at MyVR.
  • Get credit from HomeAway for frequent calendar updates, which helps your Best Match ranking.
  • Pay-per-booking commissions are not applied to fees (as it is when you manage pay-per-booking listings directly at HomeAway), just on the base rental amount.
  • Pay-per-booking rental revenue is not held until after renter check in (as it is when you manage pay-per-booking listings directly at HomeAway), it is deposited to your bank account within a few days after the booking.
  • Get credit for conversions from HomeAway for bookings made in your software to improve your Best Match search ranking.
Note: Some clients fear that not replying through HomeAway will damage their response rate and response time metrics, as viewed by HomeAway, but this is not the case, as clients using channel management currently have these metrics excluded from their Best Match rating/ranking.
CONS
  • The HomeAway’s integration queue is handled on a first-come first-served basis, so regardless of which software you use, it is advantageous to get into the queue as early as possible, even if you change your mind about integrating later. To get in the queue, contact MyVR's account manager Arthur Spence (by emailing arspence@homeaway.com or calling +1 737-346-0860).
  • Pay-per-booking listing commissions do not include credit card processing fees (but the commissionable amount excludes fees and you receive the funds earlier).
  • Having a third party overwrite the data in your account can sometimes be confusing. You cannot change the data in your HomeAway account that MyVR is populating, as MyVR will overwrite it at the next sync.
  • Currently, only English is supported as a language for the listings.
  • MyVR’s ability to sync your data to your listings relies upon the successful functioning of our partner’s APIs (while they are typically very reliable, you shouldn’t expect them to work perfectly, 100% of the time).
Next: Pricing

Pricing

For customers of the HomeAway for Property Managers integration (5 or more listings), you will negotiate and purchase the listings directly from HomeAway and then initiate the channel management request at MyVR in order to have your MyVR software integrate with those listings. For smaller clients (with fewer than 5 listings), you may purchase listings through MyVR, as outlined in the HomeAway for Owners integration offering.

All listings will be subject to a {! application.base_pricing_item.price * 100 !}% MyVR management fee for the net amount of any bookings.

Next: How To Integrate

How to Integrate

First, be sure that HomeAway places you in their integration queue by contacting MyVR's account manager arspence@homeaway.com +1 737-346-0860. There can sometimes be a significant delay in HomeAway’s integration queue, so regardless of which software you use, it is important to get into the queue as early as possible, even if you change your mind about integrating later.

Next, initiate a channel management request at MyVR within this application after it’s been installed. We will walk you through the integration, what you need to do, and will work directly with HomeAway and you throughout your integration timeline. You’ll need to make sure that you have fully set up online bookings within the MyVR software, and you’ll need to map your properties to HomeAway listing ID’s that they’ll provide. We’ll be happy to help you with that process. To get started, contact HomeAway to get in their queue and click the button to initiate the channel management option within this application once it has been installed.

Application Add-Ons

This application has additional features you can purchase to enhance its functionality.

Feature Price

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Booking Commission

FREE