Get More Renters. Work Less.

All the tools you need to market and manage your vacation rental business. For Owners, Property Managers and Innkeepers.

What amenities are considered essentials for my home?

Should I have towels, soap, a stocked pantry? What kinds of things do I need to get started?


What kinds of photos should I post on Pinterest?

Obviously I have my vacation rental home photos, but what else should I pin?


Should I market my vacation rental on Pinterest?

Is it worth the time and energy? Do other owners get results there?


How do I determine what seasons are applicable for my rental?

I just bought my vacation rental and the competition seems to have mixed dates for high and low seasons. How do I determine which ones I should use?


How do I set my vacation rental rates?

How do I analyze the competition and know what rates to set for which seasons?


Should I look at hotels when researching my vacation rental rates?

I've I heard that shouldn't compare hotel rates to vacation rental rates, I don't really understand the competitive landscape.


Should I join my local chamber of commerce to promote my vacation rental?

A few other owners are listed in my area. Does it make sense for me?


How can I get more links to my vacation rental website?

I've launched a new website and need more links to help my site show up in the search engines.


I heard that some preventative maintenance can help reduce my insurance costs. Is that true?

If so, does it matter if I do the maintenance myself or do I need it done by a licensed professional?


I'm having plumbing problems at my vacation rental. Should I hire a professional?

I have an older home and need to redo some of the plumbing. Is it realistic I could take this on myself or should I hire a pro?


I'm having electrical problems at my vacation rental. Should I hire a professional?

It's clear I need some electrical work done at my property. Is it easy to tackle myself or should I hire a pro?


Should I do my own vacation rental maintenance or hire a professional?

I consider myself pretty handy, but are there risks I should consider in doing it myself or just hire a professional?


How do I add a link to my website on FlipKey?

I've got a FlipKey listing and want to make sure I link to my vacation rental website.


How do I add a link to my website on HomeAway or VRBO?

I’ve got a HomeAway and VRBO listing and want to make sure I link to my vacation rental website.


How should I stage my home for the day of arrival?

Besides just having a clean property, what should I do to make sure guests have the best first impression when they arrive?


How can I make sure I’m meeting the expectations of international travelers?

I often get requests from international travelers and inevitably something comes up that I hadn’t encountered in the past. What should I do to make sure I am communicating the right information up front?


How do I protect myself from international scams?

I’ve been getting a lot of inquiries from international renters. How do I know which ones I should follow up with and which ones are scams?


What can I do to make sure my VRBO listing stands out?

I've just created a new listing on VRBO and I want to make sure I look different than my competition.


What software program should I use to send out my vacation rental newsletter?

I'm creating a newsletter to send to my past guests and email list.


Can I target both vacation and corporate travelers for my rental?

I currently have a vacation rental that I target to leisure travelers, but I'm thinking of trying to attract corporate travelers during the off season.


What should I include in the local guide for my vacation rental?

I want to create a guide to share with my guests about the local area around my vacation rental.


What can I do to make sure my FlipKey listing stands out?

There are so many homes in my area listed on FlipKey and it's getting even more competitive.


What are some distinct travel themes or niche marketing trends I might be able to take advantage of for my vacation rental?

I want to make sure my home stands out so a theme or niche might help me do this.


What should I make sure my housekeeper doesn't miss?

I just hired a housekeeper for my vacation rental. What items should I make sure they clean regularly?


I want to target corporate travelers for my vacation rental. How do I get started?

I think my vacation rental would be perfect for renting to corporate travelers in the off-season.


I just went paperless for my vacation rental business, but how do I make sure I don't lose any important data?

What are important steps I should take to make sure I don't lose any data?


How can I make my vacation rental business paperless?

I want to reduce waste and be more environmentally friendly.


What can I do to make sure my HomeAway listing stands out?

I just created a new listing on HomeAway, but there are so many other homes in my area. How do I make sure my home stands out among the crowd?


A traveler asked for a discount. How do I say no or negotiate better rate?

I received an inquiry from a traveler asking for a discount off my published rate. Should I consider the offer and negotiate or stand firm on my rates?


Should I offer a repeat guest discount?

If guests return to my property a second or third time, should I be offering them a discount?


I've got a 3-night minimum for my rental, but a guest only wants to book it for the weekend. What should I do?

Typically I want a renter to stay for at least 3 nights because it's costly to turn over the property sooner and provides me with more stable revenue. But, I often get requests for less than 3 nights.


I'm trying to fill a vacancy for a last-minute cancellation and the traveler asked for a discount. What should I do?

Another traveler canceled at the last minute and I've got another traveler to fill the space, but they want a discount.


I always get inquiries asking for my "best available rate." How should I respond?

Most of the inquiry emails I get are from travelers asking to negotiate or bargain for my best available rate.


I got a bad review about the cleanliness of my house. What should I do?

One of my guests complained online that my vacation rental was dirty. How should I respond?


I want to take my own vacation rental photos. Do you have any tips you can provide?

I don't have the budget to hire a professional photographer and I really want to practice my photography skills.


What should I include in my vacation rental pet policy?

I want to allow pets at my rental, but I want to make sure I've covered all my bases so we don't have any incidents.


How do I get more reviews for my vacation rental?

I need more reviews for my rental in order to gain more credibility and rank higher on searches.


How should I promote my home for rent during a local event in town?

There is a big event coming to town and I'm going to rent out my home to travelers.


What should I consider before renting my home during a local event in town?

Every year my town has a couple of big events and I'm thinking about renting out my home during these weeks.


I got my first negative review! How should I respond?

I got a negative review online from a guest and I'm not sure what I should do to respond or if I should respond.


How do I advertise my vacation rental on Craigslist?

I've heard a lot about Craigslist for marketing my vacation rental, but I don't really know where to start.


How do I repost or renew my Craigslist ad?

I'm already using Craigslist to promote my vacation rental, but want to renew my ad.


What is the best way to stage my vacation rental for photos?

I'm taking photos for my vacation rental and want to make sure I stage it in the best possible light.


How many photos should I have of my vacation rental?

What is a good number of photos that I should have of my vacation rental so I can best display it online?


I received a suspicious email inquiry for my vacation rental. What should I do?

I received an inquiry for my vacation rental and the email didn't look quite right. What should I do next?


How do I turn my second home into a vacation rental?

I'm new to renting and thinking about turning my second home into a vacation rental when I'm not using it. Where do I start?


What should I consider when hiring a property manager for my vacation rental?

I'm thinking about hiring a property manager for my vacation rental.


How do I collect occupancy tax for my vacation rental?

How do I find out the current rates in my area? What should I do once I've collected the money?


How important are reviews for my vacation rental?

Some of my competitors have reviews and some do not. I'm pretty new to renting my home, how important are they?


How should I market my home on Facebook?

I want to set up a Facebook Page for my vacation rental. How do I get started and get people to like my Page?


How do I create a newsletter for my vacation rental?

I want to send out a monthly newsletter to my renters. What should I include? Are there any specific email programs you would recommend?


I've created a website for my vacation rental. How do I get more traffic?

My website is up and running, but I don't know what to do next. No one is visiting my site and I need to get more traffic. What should I do?


How do you figure out what rates to charge for your vacation rental?

I’m trying to set rates for my vacation rental, but I don’t know to make sure they’re competitive. Do you have any tips?


What goes into the headline of a vacation rental listing?

I want to write listing headlines that people will click on. What makes one better than another?


What domain name should I pick for my website?

I just created a website for my vacation rental and now I need to choose a domain name for it. How do I choose one that is easy to remember and is search engine friendly?


What kind of insurance do I need in a disaster for my vacation rental?

With the recent hurricane in the northeast I started thinking about what kind of insurance coverage I might need to protect me, my guests, and my home in the case of an emergency.


How can I better prepare my home and guests in the case of a disaster or emergency?

During the recent hurricane my vacation rental was unoccupied, but I couldn’t help but think about what I would have done should it have been rented. What should I do to prepare my home and my guests if there is an emergency?